Safe Harbor Virginia

SAFE HARBOR VIRGINIA

Privacy Policy

Effective Date: July 7, 2025

Safe Harbor Virginia is a DBA (Doing Business As) of the Law Offices of Christopher Hanks, PC — a Virginia Professional Corporation.

At Safe Harbor Virginia, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Safe Harbor Virginia may collect the following types of information:

1.1. Personal Information

We collect personal information you provide to us when contacting the firm or using our legal services. This may include:

• Name
• Contact details (email address, phone number, mailing address)
• Legal case details (specifics about your legal matter)
• Payment information (for services rendered)
• Other details necessary to provide legal advice or representation

1.2. Non-Personal Information

We may collect non-personally identifiable information, including:

• Browsing data (IP address, browser type, pages viewed, and time spent on our site)
• Cookies and similar technologies to improve website functionality

2. How We Use Your Information

Safe Harbor Virginia uses the information collected to:

• Provide legal services and respond to inquiries
• Communicate with you about updates, your case status, or other relevant information
• Process payments for our services
• Improve our website and enhance user experience
• Market our services to you as a potential client
• Comply with legal obligations or court orders
• Protect the security and integrity of our services and website

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Data Sharing and Disclosure

We may share your personal information under the following circumstances:

• With your consent: if we have obtained your consent for a specific purpose.
• Service providers: we may share data with trusted third-party providers (e.g., payment processors, IT service providers) who help us operate our website and provide services.
• Legal obligations: we may disclose personal information if required by law, such as responding to a subpoena or protecting our legal rights.
• Business transactions: in the event of a merger, acquisition, or other business transaction, your information may be transferred to a third party as part of the business assets.

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. These include encryption of sensitive data and restricted access to stored information. While we strive to use commercially acceptable methods to protect your personal information, no transmission over the Internet is entirely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: you may request a copy of the personal information we hold about you.
• Right to rectification: you may request corrections to your personal information if it is inaccurate.
• Right to erasure: you may request that we delete your personal information, subject to legal obligations.
• Right to object: you may object to the processing of your personal information for certain purposes.
• Right to restrict processing: you can ask us to limit how we use your personal data.
• Right to data portability: you can request a copy of your data in a machine-readable format.

To exercise any of these rights, please get in touch with us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about how visitors interact with our website. This information helps us improve the site and provide a more personalized experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that Safe Harbor Virginia is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that we have unintentionally collected personal data from a minor without parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

This Privacy Policy is designed to protect your privacy while enabling us to provide you with the legal services you need. Thank you for trusting Safe Harbor Virginia.

10. SMS Privacy Policy

We are committed to protecting your privacy and ensuring transparency regarding how we collect, use, and safeguard your personal information in connection with our SMS messaging services. This policy explains our practices for SMS communications sent via 10-digit long code (10DLC) numbers in compliance with industry regulations.

Information We Collect

When you opt in to receive SMS communications from us, we may collect the following information:

• Personal information: your phone number, name, and email address (if provided).
• Message data: the content of SMS messages sent and received, delivery status, and interaction data related to SMS messages.
• Other details: any information you voluntarily provide in connection with our SMS services.

How We Use Your Information

• Communication: to send you updates, notifications, or information you have requested via SMS.
• Service improvement: to analyze and improve our SMS communication methods and services.
• Legal compliance: to comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles.

Sharing Your Information

• No third-party marketing: we do not sell, rent, or share your SMS opt-in data or consent with third parties or affiliates for their marketing or promotional purposes.
• Service providers: your information may be shared with trusted third-party service providers solely to operate our SMS services. These providers must maintain the confidentiality and security of your information.
• Legal requirements: we may disclose your information if required by law or to respond to legal requests, such as subpoenas or court orders.

Your Rights and Choices

• Opt-out: you may opt out of receiving SMS messages from us at any time by replying "STOP" to any message or by contacting us directly.
• Access and correction: you may request access to or correction of your personal information by contacting us at LearnMore@SafeHarborEstate.com.
• Help: for assistance, reply "HELP" to any SMS message or contact us at LearnMore@SafeHarborEstate.com.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website and become effective upon posting. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

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